Privacy Policy

At Korena Darnelle, I value your privacy, and I’m committed to protecting your personal information. This policy explains how I collect, use, and protect your information when you use my photography services or visit my website.

What Information I Collect

Personal Information You Provide

When you book a session or contact me, I may collect:

  • Your name and contact details (email, phone number)
  • Event details (dates, locations, special requests)
  • Payment information (processed securely through third-party payment processors)
  • Photos and videos from your sessions
  • Contact preferences for how you’d like to hear from me

All personal information you provide must be true, complete, and accurate. Please notify me of any changes to your personal information.

Website Information

My website may automatically collect:

  • Basic browsing information (pages visited, time spent)
  • Device and browser information
  • IP address and location data
  • Cookies to improve your browsing experience

Comments and Interactions

When you leave comments on my website, I collect the information shown in the comment form, plus your IP address and browser information to help with spam detection. If you use Gravatar, an anonymised version of your email may be shared with their service to display your profile picture.

How I Use Your Information

I use your information to:

  • Schedule and coordinate your photography sessions
  • Communicate with you about your booking and deliver your photos
  • Process payments and send invoices
  • Respond to your inquires and solve any potential issues
  • Improve my services and website experience
  • Send updates about my work and services (you can opt out at any time)
  • Fulfill and manage your orders, payments, and any exchanges
  • Request feedback about your experience
  • Develop personalised content and recommendations
  • Share testimonials (with your permission)
  • Administer any contests or promotions

How I Protect Your Information

I take reasonable steps to protect your personal information through:

  • Secure storage of digital files
  • Password-protected client galleries
  • Encrypted payment processing
  • Regular backups of your photos

However, no method of transmission over the internet is 100% secure, and I cannot guarantee absolute security.

Sharing Your Information

I do not sell or rent your personal information to third parties. I may share your information only when:

  • You give me permission (like featuring your photos in my portfolio)
  • Required by law
  • Using trusted service providers (like payment processors, hosting services, or photo labs)
  • During business transitions (like if I sell my business)
  • For automated spam detection on website comments

Third Party Services

My website is hosted by Namecheap, and I use various photography-related services. These providers have their own privacy policies that govern how they handle your information. You may review the privacy policy of Namecheap here: https://www.namecheap.com/legal/general/privacy-policy/

How Long I Keep Your Information

I only keep your personal information as long as necessary for the purposes outlined in this policy, unless a longer period is required by law (such as for tax or accounting purposes).

When I no longer have a legitimate business need to process your personal information, I will either delete or anonymize it. If deletion isn’t immediately possible (for example, because information is stored in backup archives), I’ll securely store your information and isolate it from further processing until deletion is possible.

Age Requirements

I do not knowingly collect information from anyone under 18 years of age. By using my services, you confirm that you are at least 18 years of age or older or that you are the parent/ guardian of a minor and consent to their use of my services. If I learn that I’ve collected information from someone under 18, I will promptly delete that information.

If you become aware of any data I may have collected from children under the age of 18, please contact me immediately.

Your Rights

You have the right to:

  • Request copies of your personal information
  • Ask me to correct any inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for processing your information at any time
  • Opt out of marketing communications by clicking unsubscribe links, replying “STOP” to texts, or contacting me directly
  • Review, update, or delete your account information by logging into your account settings

Note: Withdrawing consent won’t affect the lawfulness of any processing done before withdrawal. I may still send you service-related messages necessary for account administration, even if you opt out of marketing communications.

Do Not Track Features

Most web browsers include a “Do Not Track” feature. Currently. there’s no uniform technology standard for recognising these signals, so my website doesn’t respond to Do Not Track requests. If a standard is adopted in the future, I’ll update this policy accordingly.

Photo Usage and Copyright

  • All photos remain my intellectual property unless otherwise agreed
  • I may use photos for portfolio, marketing, and promotional purposes unless you opt out
  • You’ll receive usage rights for personal use as outlined in our service agreement
  • Please let me know, in writing, if you prefer your photos not be used for marketing purposes

Contact Me

If you have questions about this privacy policy or want to exercise your rights, please contact me:
Email: info@korenadarnelle.com

Changes to This Policy

I may update this policy periodically. Any changes will be posted on this page along with a new effective date. Continuing to use my services after the updates means you accept the revised policy. 

This policy was last updated on July 10, 2025